Shipping Infos

RETURNS

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

SHIPPING

AuraWatch offers free shipping of all its products to all UE countries that are selectable at the time of shipment. Delivery times range from 1 to 3 days. Delivery times are likely and indicative, but not guaranteed. Deliveries are made from Monday to Friday and include 1 delivery attempt. In the event of a non-delivery attempt, the courier will deliver a non-delivery notice indicating the number to request delivery within 3 business days. Aura watch provides free tracking service to provide the buyer with a service as efficient and accurate as possible. In case of force majeure, fortuitous case or third party for events not attributable to the courier, the delivery will be executed at the end of the cause of the delay. AuraWatch does not accrue responsibility for damage to the clock during transport caused by force majeure.