Privacy Policy

PRIVACY POLICY

 

AuraWatch is responsible for the processing data in relation of the updated 25 May 2018.

 

We collect personal information when the users purchase watches on our website

 

The informations which we keep are:

 

the user's name, e-mail address, telephone number, delivery address, payment details.

 

The data supplied by the user will be used to fulfill the sending of the purchased item.

 

The data collected by AuraWatch will be kept for two years from the time of purchase (warranty period) in order to be able to trace the user's data in case of problems. Data will be deleted after two years.

 

When a user accesses the news-letter service, we will use the collected data to send AuraWatch offers and news. The user is free at any time to decline to this service.

 

When the user requests support, we will use the data of our competence to be able to follow the resolution procedure. Then we will keep the data collected for 6 months.

 

Customer behavior within the site allows us to improve the shopping experience and update our platform.

 

The personal data of the purchaser are only viewed by the AuraWatch staff when the product is sent, by the support staff and by the Marketing staff to direct the advertising campaigns.

 

The user can exercise the following rights on the site:

 

1)Right of access: The user can request access to his personal data at any time. Upon request, we will provide a copy of your personal data in a commonly used electronic format.

2)Right of rectification: The user has the right to obtain the correction of inaccurate personal data and the completion of incomplete personal data.

3)Cancellation right (right to be forgotten): Under certain circumstances (including processing on the basis of user consent), the user may request the deletion of their user data. Keep in mind that this right is not unconditional. Therefore, an attempt to invoke this right may not lead to action on our part.

4)Right of opposition: to certain processing activities carried out by us in relation to your personal data, such as the processing of your personal data on the basis of our legitimate interest. The right to object also applies to the processing of personal data for direct marketing purposes.

5)Right to limit processing: In certain circumstances, the user may request us to limit the processing of personal data. Keep in mind that this right is not unconditional. Therefore, an attempt to invoke this right may not lead to action on our part.

6)The right to data portability: The user has the right to receive his personal data (or to have it transmitted directly to another data controller) in a structured format, commonly used and read by a computer.

 

We use Cookies to store and sometimes track user information. A cookie is a small data file sent to the browser by a web server and stored on the user's hard disk and allows easier access to the next visit to the same page. For example, a cookie is sent when the user signs up to download products or information on our website. If the user does not want his personal data to be stored by cookies, the browser can be configured to send a notification every time a cookie is received. In this way it is possible to decide whether to accept cookies or not. However, the use of cookies may be necessary to provide certain characteristics and the choice to refuse them may reduce the functionality of our website. The user's browser should include precise instructions explaining how to control the acceptance of cookies.

 

For the protection of personal data we use the appropriate security services such as safe online browsing and processing of data carried out only by authorized personnel.

 

 For every kind of contact please send an e-mail to infoaurawatch@gmail.com